Understand Own Ability to Fulfil Key Responsibilities of the Leadership Role

University Queen Mary University of London (QMUL)
Subject ILM Leadership and Management

1.1 Evaluate Own Ability to Use a Range of Leadership Styles in Different Situations and with Different Types of People to Fulfil the Leadership Role

In this section, provide an objective evaluation of your ability to use two or more leadership styles in various contexts. Ensure the evaluation is evidence-based and focuses on fulfilling your leadership role.

Democratic Leadership Style – Key Features

Briefly describe the features of this style, focusing on Daniel Goleman’s leadership model, which emphasizes emotional intelligence (EI). Key elements include:

  1. Self-awareness
  2. Self-regulation
  3. Motivation
  4. Empathy
  5. Social skills

Goleman’s six EI-based leadership styles include visionary, coaching, affiliative, democratic, pacesetting, and commanding. Each is effective in specific situations.
For example, using the democratic style in group meetings, one-to-one feedback, or training sessions can foster engagement and collaboration.

My Use of the Democratic Leadership Style

Provide an analysis of your experience, covering:

  • The specific situations where this style was used.
  • Reasons for choosing this approach.
  • People involved, their expectations, and outcomes.
  • Impact on individuals, teams, and goals.
  • Personal effectiveness in applying this style.
  • Areas for improvement and plans to enhance this approach.

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1.2 Use Theories of Emotional Intelligence to Review the Effect of Emotions on Own and Others’ Performance

Offer a detailed review of how emotions influence performance, using two emotional intelligence theories for analysis. Include workplace examples highlighting the relevance of EI in leadership.

Mixed Model of Emotional Intelligence

Key features of this model include:

  1. Self-awareness – Understanding personal emotions to guide decisions.
  2. Self-management – Controlling emotional reactions to maintain professionalism.
  3. Social awareness – Empathizing with others to foster trust.
  4. Social skills – Managing relationships effectively.

Ability Model of Emotional Intelligence

Key features of this model include:

  1. Emotional Perception – Recognizing emotions in oneself and others.
  2. Emotional Use – Harnessing emotions for cognitive tasks and decision-making.
  3. Emotional Understanding – Comprehending emotional signals and complexities.
  4. Emotional Management – Regulating emotions to achieve goals.

Provide examples demonstrating the impact of emotional intelligence on productivity, motivation, and performance in your team. Review how emotions affect both your performance and that of your team, using these models to explain observed outcomes.

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2. Be Able to Evaluate Own Ability to Lead Others

2.1 Review Own Ability to Set Direction and Communicate This to Others

Discuss your ability to set direction and communicate effectively using theory and workplace evidence.

  • Importance of setting a vision and aligning goals with organizational objectives.
  • Techniques for involving team members in goal-setting and aligning their tasks with the strategic vision.
  • Effectiveness in promoting open communication and feedback within the team.

Evaluate:

  • How well you articulate goals and ensure they are ambitious yet attainable.
  • How you connect individual contributions to overall organizational performance.

2.2 Review Own Ability to Motivate, Delegate, and Empower Others

Motivation

Discuss motivational theories, such as:

  • Herzberg’s Two-Factor Theory – Distinguish between hygiene factors and motivators.
  • Maslow’s Hierarchy of Needs – Explain how fulfilling team members’ needs can enhance motivation.

Evaluate your effectiveness in motivating the team. Address areas needing improvement, such as setting stretch goals, providing frequent feedback, and linking rewards to effort.

Delegation and Empowerment

Conduct a self-assessment of your delegation and empowerment skills. Include:

  • Effectiveness in delegating tasks to match team members’ strengths.
  • Strategies to build trust and provide autonomy.
  • Areas for improvement, with specific plans for development.

2.3 Produce a Personal Development Plan to Improve Own Ability to Lead

Create a detailed personal development plan (PDP) that includes:

  • Activities – Identify leadership development programs, mentoring, or workshops.
  • Timescales – Set realistic deadlines for achieving goals.
  • Resources – Outline materials, tools, and training needed.
  • Support – Specify mentors, peers, or teams involved.
  • Costs – Estimate financial investment required for development.

Ensure the PDP is actionable and aligns with improving key leadership competencies, such as emotional intelligence, communication, motivation, and delegation.

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