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Identify the different reasons people communicate. Explain how communication affects relationships in the work setting: Adult Care Assignment, UOP, UK
| University | University of Plymouth(UoP) |
| Subject | Adult care |
- Identify the different reasons people communicate
- Explain how communication affects relationships in the work setting.
- Explain how communication skills can be used to manage complex, sensitive, abusive, and difficult situations
- Explain the importance of maintaining open and honest communication
- Describe the range of communication styles, methods, and skills available
- Explain how people may use and/or interpret communication methods and styles in different ways
- Describe the factors to consider when promoting effective communication
- Describe how digital and other technologies can be used to promote and enhance communication between self and others
- Identify the barriers that may be present when communicating with others
- Explain how to access extra support or services to enable effective communication with and between individuals
- Describe the impact of poor or inappropriate communication practices
- Explain the purpose and principles of independent advocacy
- Identify when to offer support to individuals to access an advocate
- Describe how to support individuals to access advocacy services settings
- Explain the meaning of the term ‘confidentiality’
- Explain why it is important to maintain confidentiality when communicating with others
- Give examples of when and why confidentiality may need to be breached
- Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns.
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