CMI 501: Being equipped with the knowledge, skills and behaviours to manage and lead in a variety of organisational settings: Principles of Management and Leadership in an Organisational Context, Assignment, CU, UK

INTRODUCING ASSESSMENT BRIEF CMI 501

Being equipped with the knowledge, skills and behaviours to manage and lead in a variety of organisational settings is essential if an individual and their organisation are to succeed.

Assessment brief CMI 501 has been designed to enable learners to evidence their ability to understand the impact of an organisations structure and governance on management and leadership. Learners will evidence how theoretical models, management and leadership approaches and styles can be applied in work settings. They will review the knowledge, skills and behaviours to be effective in the role and propose how a culture of mutual trust, respect and support can be developed in teams.

ASSESSMENT TASKS 

LO1 Understand factors which impact on an organisation’s internal environment

1.1 Examine the impact of legal status on the governance of an organisation

1.2 Analyse the purpose of an organisation’s mission and vision statements

1.3 Examine the impact of organisational structures on management roles

1.4 Discuss the impact of organisational values and ethics on management decision making

LO2 Understand the application of management and leadership theories

2.1 Evaluate the relationship between management and leadership

2.2 Analyse the impact of management and leadership styles on individuals and teams

2.3 Discuss the influence of culture and values on management and leadership styles

2.4 Examine how management and leadership styles can be adapted in different situations

LO3 Understand the knowledge, skills and behaviours to be effective in a management and leadership role

3.1 Assess the knowledge and skills required for a management and leadership role

3.2 Evaluate the factors that impact on the selection of communication techniques required to be effective in a management and leadership role

3.3 Analyse the behaviours required to be effective in a management and leadership role

3.4 Develop an approach for building a culture of mutual trust, respect and support with teams and individuals

TASK 1

You are required to write a report entitled ‘The principles of management and leadership within an organisational context’. This must be presented in TWO (2) sections.

A. The factors which impact on an organisation’s internal environment To complete this section of the report you are required to:

i. Examine how the legal status of an organisation impacts on the way it is governed (AC1.1)
ii. Examine how different organisational structures impact on management roles (AC1.3)
iii. Analyse the purpose of an organisation’s mission and vision statements (AC1.2)
iv. Discuss the impact of organisational values and ethics on management decision making (AC1.4)

B. The application of management and leadership theories in an organisational context To complete this section of the report, you are required to:

i. Evaluate the relationship between management and leadership (AC2.1)
ii. Analyse how the use of different management and leadership styles impact on individuals and teams (AC2.2)
iii. Discuss the influence of culture and values on the selection of management and leadership styles (AC2.3)
iv. Examine how management and leadership styles can be adapted in different situations (AC2.4)

TASK 2

As part of the organisation’s strategy to develop a talent management programme, you are required to create a profile of a manager who has operational or departmental responsibilities. The aim of the profile is to present the knowledge, skills and behaviours required to be effective in the management and leadership role. To complete the profile you are required to:

i. Assess the essential knowledge and skills required for a management and leadership role (AC3.1)
ii. Evaluate factors which impact on the selection of communication techniques required to be effective
 in a management and leadership role (AC3.2)
iii. Analyse the core behaviours required to be effective in a management and leadership role (AC3.3)

Building A Culture Of Mutual Trust, Respect And Support With Teams

The application of knowledge, skills and behaviours can enable a manager to build a culture of mutual trust, respect and support with others. The approach taken by the manager to achieve this goal is dependent on having an in-depth understanding of the organisation, individuals and teams that are managed.

SCENARIO

A staff welfare survey has been undertaken in your organisation. Whilst staff were pleased by the range of staff benefits that were offered to them, the survey highlighted the following areas for concern:

i. Respondents felt there was a lack of trust and respect between themselves and management.

ii. Inappropriate speech and behaviour was failing to be recognised or managed effectively.

iii. Support given by managers was inconsistent. Concerns were raised about the level of micro-management used when they felt “competently able to get on with the job”.

iv. Respondents complained of a lack of support in their work role in relation to information sharing, problem solving, and encouragement to pursue development/career opportunities.

v. Not all respondents felt able to raise personal or work concerns or issues with their manager.

A quality improvement group has been formed to review these findings. You have been asked to develop an approach for building a culture of mutual trust, respect and support with teams and individuals which will be used as a basis of discussion at the next meeting.

TASK 3

Basing your response on the scenario or an organisation you know well or have researched:

Write a proposal which outlines how you would develop an approach for building a culture of mutual trust, respect and support with teams and individuals. (AC3.4)