ILM 211 Diversity in the Workplace is essential for any business to succeed in today's workplace. This course encourages leaders to recognize, understand and make the most of their company’s diverse
ILM 210 Maintaining a Healthy and Safe Working Environment provides the necessary information to create and sustain such an atmosphere within any organization. Through this course, individuals learn t
ILM 209 Understanding Change in the Workplace is a course designed to equip managers and leaders with powerful tools to successfully implement change within their organizations. It examines common cha
ILM 208 Using Information to Solve Problems is an essential course for all aspiring entrepreneurs. This course gives detailed insight into how analyzing data and finding creative solutions can lead to
The ILM207 Providing Quality to Customers course is an invaluable resource for anyone involved in customer service. By understanding the fundamentals of delivering quality services, you will have a be
The ILM 206 Working Within Organisational and Legal Guidelines course is designed to teach learners the importance of adhering to guidelines within an organization. Appreciation of the need for compli
The ILM 205 Meeting Customer Needs course is a great way to learn how to ensure that customers have their needs met. In this course, you will investigate different strategies and techniques that can b
The ILM 204 Induction and Coaching in the Workplace course provides business professionals with the skills and knowledge necessary to effectively coach and induct new employees into the workplace. Stu
ILM 202 Planning and Monitoring Work is a comprehensive introductory course covering the fundamentals of planning, monitoring, and controlling work activities. Learners will gain insight into how to s
The ILM Level 3 Award in Leadership and Management is a comprehensive and versatile program designed for learners who are wanting to transition into a management role. Through both theoretical study a
