ILM 209 Understanding Change in the Workplace is a course designed to equip managers and leaders with powerful tools to successfully implement change within their organizations. It examines common cha
ILM 208 Using Information to Solve Problems is an essential course for all aspiring entrepreneurs. This course gives detailed insight into how analyzing data and finding creative solutions can lead to
The ILM207 Providing Quality to Customers course is an invaluable resource for anyone involved in customer service. By understanding the fundamentals of delivering quality services, you will have a be
The ILM 206 Working Within Organisational and Legal Guidelines course is designed to teach learners the importance of adhering to guidelines within an organization. Appreciation of the need for compli
The ILM 205 Meeting Customer Needs course is a great way to learn how to ensure that customers have their needs met. In this course, you will investigate different strategies and techniques that can b
The ILM 204 Induction and Coaching in the Workplace course provides business professionals with the skills and knowledge necessary to effectively coach and induct new employees into the workplace. Stu
ILM 202 Planning and Monitoring Work is a comprehensive introductory course covering the fundamentals of planning, monitoring, and controlling work activities. Learners will gain insight into how to s
The ILM Level 2 Leadership and Team Skills course is a fantastic opportunity for those looking to develop their leadership and team skills. It covers all of the necessary techniques to help you become
8601-203 Developing the Work Team is an ILM Level 2 course designed to help individuals learn how to successfully lead and manage a team. The course covers topics such as team building, conflict resol
8601-201 Improving Performance of the Work Team is a course that explores how to optimize team productivity through methods such as task analysis, process improvement, and quality control. The course
