ILM 329 Understanding Workplace Information Systems Level 3 Assignment Sample UK

The ILM Level 3 329 Understanding Workplace Information Systems course module is a valuable opportunity for students in the UK to deepen their understanding of how information systems are used in the modern workplace. This module covers a wide range of topics, including the role of information systems in supporting business operations, the different types of information systems that are used, and the ways in which these systems can be implemented and managed effectively. Through a combination of lectures, seminars, and hands-on exercises, students will gain a strong foundation in the principles and practices of information systems, and will be well-prepared to use this knowledge in their future careers.

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ILM 329 Learning Outcome 1: Understand the need to maintain information systems

AC 1.1: Explain the purpose of record-keeping for the organisation

Record-keeping is the practice of maintaining accurate and up-to-date records of an organization’s activities and transactions. There are many purposes for record-keeping in an organization, including:

  1. Compliance: Many organizations are required by law to keep certain records for a specified period of time, in order to demonstrate compliance with regulations.
  2. Accountability: Record-keeping allows an organization to track its activities and transactions, making it easier to hold individuals and departments accountable for their actions.
  3. Decision-making: Records provide a historical perspective that can be useful when making decisions about the future of the organization.
  4. Communication: Records can serve as a means of communication between different departments and individuals within an organization.
  5. Efficiency: Well-organized records can help an organization to operate more efficiently, by making it easier to access the information needed to perform tasks and make decisions.
  6. Planning: Record-keeping can help an organization to plan for the future, by providing data that can be used to forecast trends and set goals.

There are many types of information that an organization may need to record in order to meet both internal and external requirements. Some examples of key information that may need to be recorded include:

  1. Financial records: These may include invoices, receipts, bank statements, and other documents related to the organization’s financial transactions.
  2. Personnel records: These may include employee contracts, payroll records, performance evaluations, and other documents related to the organization’s employees.
  3. Customer records: These may include customer contact information, orders, and other documents related to the organization’s interactions with its customers.
  4. Legal documents: These may include contracts, legal agreements, and other documents related to the organization’s legal obligations.
  5. Health and safety records: These may include risk assessments, accident reports, and other documents related to the organization’s health and safety policies and procedures.
  6. Marketing and sales records: These may include marketing plans, sales reports, and other documents related to the organization’s marketing and sales efforts.
  7. Quality control records: These may include records of quality inspections, test results, and other documents related to the organization’s quality control processes.

AC 1.3: Identify appropriate systems to store and retrieve information

There are many different types of systems that can be used to store and retrieve information, and the most appropriate system will depend on the needs and resources of the organization. Some options for storing and retrieving information include:

  1. Manual filing systems: These involve the use of physical files and folders to store paper documents. Manual filing systems can be appropriate for small organizations with a low volume of documents, but can become cumbersome and inefficient as the volume of documents increases.
  2. Electronic filing systems: These involve the use of computer software to store and organize digital documents. Electronic filing systems can be more efficient and easier to search than manual systems, but may require a significant investment in hardware and software.
  3. Document management systems: These are specialized software systems designed to manage the creation, review, approval, and distribution of documents within an organization. Document management systems can be used to track the status of documents, control access to them, and maintain version control.
  4. Database systems: These are software systems that are used to store and organize large amounts of structured data, and provide tools for searching and analyzing the data. Database systems can be used to store and retrieve almost any type of information, but are particularly well-suited to handling large volumes of data that need to be searched and analyzed.
  5. Cloud storage: This involves storing data on servers that are maintained by a third party, and accessing the data over the internet. Cloud storage can be an inexpensive and convenient way to store and retrieve data, but may involve some loss of control over the data.

AC 1.4: Explain the need to control data access

It is important to control access to data in order to protect the security and integrity of the information, and to ensure that it is only accessed by authorized individuals. Some specific reasons for controlling data access include:

  1. Confidentiality: Some types of data, such as personal information or trade secrets, may be confidential and should only be accessed by authorized individuals.
  2. Data security: By controlling access to data, it is possible to prevent unauthorized individuals from accessing or altering the data, which can help to protect against data breaches and cyber attacks.
  3. Data integrity: By controlling access to data, it is possible to ensure that the data is only modified by authorized individuals, which can help to maintain the accuracy and integrity of the information.
  4. Compliance: Many organizations are subject to laws and regulations that govern the way in which data can be accessed and used. Controlling access to data can help an organization to ensure that it is in compliance with these requirements.
  5. Efficiency: By controlling access to data, it is possible to ensure that only individuals who need to access the data are able to do so, which can help to reduce the risk of data being accessed unnecessarily and improve the efficiency of the organization.

AC 1.5: Identify records which are included under relevant legislation (for example the Data Protection Act of 1998)

The Data Protection Act of 1998 is a UK law that sets out the rules for the collection, use, and storage of personal data. Personal data is any information that relates to an identified or identifiable living individual. Under the Data Protection Act, organizations are required to ensure that personal data is collected, used, and stored fairly, lawfully, and transparently, and that appropriate safeguards are in place to protect the data from unauthorized access, use, or disclosure.

Some examples of records that may be covered by the Data Protection Act include:

  1. Employee records: These may include personal details such as name, address, and contact information, as well as information about an employee’s job role, salary, and performance.
  2. Customer records: These may include personal details such as name, address, and contact information, as well as information about a customer’s purchases and interactions with the organization.
  3. Marketing lists: These may include lists of individuals who have expressed an interest in receiving marketing materials from the organization.
  4. Medical records: These may include records of an individual’s medical history, treatment, and other sensitive health information.
  5. Educational records: These may include records of an individual’s academic achievements, grades, and other personal information related to their education.
  6. Financial records: These may include records of an individual’s financial transactions, such as bank statements and credit reports.

 

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ILM 329 Learning Outcome 2: 1     Understand the use and application of IT applications for information systems in an organisation

AC 2.1: Identify different uses or applications of spreadsheets and/or databases in the organisation

Spreadsheets and databases are two types of information systems that are commonly used in organizations for a variety of purposes. Some examples of different uses or applications of spreadsheets and databases in an organization include:

  1. Financial planning and analysis: Spreadsheets and databases can be used to track and analyze financial data, such as budget projections, expenses, and revenue.
  2. Sales and marketing: Spreadsheets and databases can be used to track and analyze customer data, such as demographics, purchasing habits, and marketing campaign results.
  3. Human resources: Spreadsheets and databases can be used to store and manage employee information, such as contact details, salary data, and performance evaluations.
  4. Supply chain management: Spreadsheets and databases can be used to track and manage inventory levels, supplier data, and logistics.
  5. Project management: Spreadsheets and databases can be used to track and manage project tasks, budgets, and timelines.
  6. Research and development: Spreadsheets and databases can be used to track and analyze research data, such as test results and experiments.
  7. Customer relationship management: Spreadsheets and databases can be used to store and manage customer data, such as contact details and purchase history, and to analyze customer behavior and preferences.

AC 2.2: Explain the value of electronic communication methods

Electronic communication methods, such as email, instant messaging, and video conferencing, can be a valuable tool for organizations because they allow individuals to communicate and collaborate with one another quickly and efficiently, regardless of their location. Some specific benefits of electronic communication methods include:

  1. Increased productivity: Electronic communication methods can help to reduce the time and effort required to communicate and collaborate with others, which can increase overall productivity.
  2. Improved access to information: Electronic communication methods can make it easier for individuals to access and share information, which can facilitate decision-making and problem-solving.
  3. Enhanced collaboration: Electronic communication methods can make it easier for individuals to work together on projects and tasks, even if they are not physically located in the same place.
  4. Reduced costs: Electronic communication methods can help to reduce the costs associated with travel, meetings, and other forms of face-to-face communication.
  5. Improved customer service: Electronic communication methods can make it easier for organizations to communicate with customers, which can help to improve customer satisfaction and loyalty.
  6. Increased flexibility: Electronic communication methods can allow individuals to work from almost anywhere, which can increase flexibility and improve work-life balance.

AC 2.3: Describe how data used to manage workplace information is backed up in the organisation

There are several different ways in which data used to manage workplace information can be backed up in an organization. Some common methods include:

  1. Manual backups: This involves creating copies of data and storing them on physical media, such as USB drives or external hard drives. Manual backups are typically performed on a regular basis, and the copies are stored in a safe location in case the original data is lost or damaged.
  2. Automated backups: This involves using software to create regular copies of data and store them on a separate device or location. Automated backups can be set up to run at specific intervals, such as daily or weekly, and can be configured to back up only certain types of data.
  3. Cloud backups: This involves storing copies of data on servers that are maintained by a third party, and accessing the data over the internet. Cloud backups can provide an additional layer of protection in case the original data is lost or damaged, and can be accessed from anywhere with an internet connection.
  4. Data replication: This involves creating real-time copies of data and storing them on separate devices or locations. Data replication can provide an additional level of protection in case the original data is lost or damaged, and can help to ensure that the data is always available for use.

Regardless of the method used, it is important for organizations to regularly test their backup systems to ensure that they are working properly and that the data can be restored if necessary.

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It is an example of a type of assignment that is part of the ILM Level 3 329 Understanding Workplace Information Systems course. This course is designed to give learners a comprehensive understanding of the different types of information systems used in the workplace and how they interact. The assignment sample UK provides students with an example of the type of assignment they may be expected to complete as part of the course. It is likely to include tasks such as researching, analysing and reporting on information systems used in the workplace and their impact on the organisation.

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